Laundromat Karlsruhe: frequently asked questions

No. It is closed on Sundays and public holidays; Monday to Saturday you can wash from 6 am to 11 pm. Holidays at a glance

On weekdays and Saturdays between 6 am and 11 pm, yes, but not on public holidays. The bar at the very top of every page shows live whether it is open.

No. The door stays shut on every public holiday in Baden-Württemberg, including Epiphany (6 January), Corpus Christi and All Saints' Day.

No. Just come by during opening hours and pick any free machine.

At Sophienstraße 70, 76133 Karlsruhe, between Weststadt and Innenstadt-West, about 800 m from Europaplatz. Directions

Mühlburger Tor with S1, S11, S2, S5, S51 and several tram lines, about a 9-minute walk. Trams 2 and 4 stop at Sophienstraße, about 8 minutes away.

Yes, free of charge. While you wait there are chairs by the shop window and a long bench.

€5.00 per wash in the 8 kg machine or €13.50 in the 18 kg XXL machine, plus €1.50 per 10 minutes in the dryer. With the discount card from €3.80, €10.20 and €1.10. Prices

Yes. The payment terminal accepts all major credit and debit cards, Apple Pay, Google Pay, notes, coins and the discount card. Afterwards you start the machine itself.

Yes, the terminal prints a receipt for every payment, useful for expenses, bookkeeping or your landlord.

No. You pay per wash: €5.00 for 8 kg, €13.50 for the 18 kg XXL machine.

No. No customer number, no contract, no base fee: you pay for what you are washing today.

€13.50 for the XXL washer plus the dryer at €1.50 per 10 minutes. With 20 minutes of drying that is €16.50, with the discount card from €12.40.

14 washers for 8 kg, 2 XXL washers for 18 kg and 8 dryers for 20 kg.

Load your laundry, enter the machine number at the payment terminal and pay, then press start on the machine. Step by step

About 35 minutes. Drying usually adds 20 to 40 minutes, so around an hour in total.

No. The payment terminal sells detergent for €0.70 (with the discount card from €0.50) and fabric softener for €0.40 (from €0.30). You may bring your own.

No, you can run errands in between. Just be back on time when the programme ends, otherwise the next customer has to wait.

Yes. You choose and pay for each machine separately at the payment terminal.

Yes, the 18 kg XXL washer takes large duvets and pillows. Then move them to one of the 20 kg dryers. Washing duvets

Shoes (they damage drum and shoe), dyeing (the colour stays for the next person), pet blankets (many customers have allergies), workwear soiled with oil or petrol and rigid rugs. Flexible rugs are fine.

No. Wash&Go is a self-service laundry in Karlsruhe: professional machines, no booking, no drop-off service.

Every top-up earns a bonus: €10 → €11, €20 → €23, €30 → €36, €50 → €62.50. That is up to 25 %. Discount card

From the payment terminal at the laundromat Karlsruhe Weststadt-Mitte, for a €5 deposit. The minimum term is 3 months.

Yes. It is valid at all 7 Wash&Go laundromats, including the laundromat Karlsruhe-Oststadt, Ludwigsburg and Stuttgart.

Yes. Companies and holiday flat hosts use the discount card as a team card, top it up and hand it to their staff, no cash needed.

Call the support hotline 0711 96893785 from the laundromat and you get your €5 deposit back. Remaining credit is not paid out.

Wash&Go, a chain of self-service laundromats since 2009 with 7 laundromats in Stuttgart, Ludwigsburg and Karlsruhe. Each has its own location manager. washandgo.com

In Karlsruhe there is also the laundromat Karlsruhe-Oststadt. Then laundromat Ludwigsburg, laundromat Stuttgart-Mitte, laundromat Stuttgart-West, laundromat Stuttgart-Ost and laundromat Bad Cannstatt.

The support hotline 0711 96893785 or WhatsApp. We help you even while you are standing at the payment terminal.